Privacy Policy

1. Information We Collect

We collect the following types of information:

• Personal identification information — name, email address, phone number when you submit a form or make a purchase
• Payment information — processed securely through Stripe. We do not store your card details on our servers
• Usage data — pages visited, time spent, browser type, IP address (collected via analytics tools)
• Communications — emails, WhatsApp messages, or other correspondence you send us

2. How We Use Your Information

We use your information to:

• Deliver digital products and services you've purchased
• Send you emails and WhatsApp messages you have consented to receive
• Respond to your questions and support requests
• Improve our products, services, and website experience
• Send marketing communications (only where you have given consent)
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Stripe — payment processing
• GoHighLevel (GHL) — CRM and email/WhatsApp automation
• SendGrid — email delivery
• Google Analytics — website analytics
• Facebook/Meta — advertising (if you've interacted with our ads)

All third-party providers are required to maintain the confidentiality and security of your information.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device. We use cookies for:

• Analytics and traffic measurement
• Remembering your preferences
• Advertising and retargeting (via Facebook Pixel and Google Ads)

You can disable cookies in your browser settings at any time. Note that some features of our website may not function properly without cookies.

5. Email & WhatsApp Communications

By submitting your information on our website, you consent to receive emails and WhatsApp messages from Kavion Media related to your inquiry or purchase. You can unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in any email. To opt out of WhatsApp messages, reply STOP at any time.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. If you request deletion of your data, we will remove it within 30 days, except where we are required by law to retain it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access the data we hold about you
• Right to correct inaccurate data
• Right to request deletion of your data
• Right to withdraw consent at any time
• Right to data portability

To exercise any of these rights, please contact us at kabir@kabirrvani.com.

8. Data Security

We take data security seriously. We implement industry-standard security measures to protect your personal information, including SSL encryption on our website. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of our services after any changes constitutes acceptance of the new policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: kabir@kabirrvani.com
• Business: Kavion Media
• Website: kabirrvani.com